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Session Notes

Updated: August 2026

Table of contents
  1. Overview
  2. Initial Setup Checklist
  3. Signing In
  4. Dashboard
  5. Patients
  6. Appointments
  7. Session Notes
  8. Messaging
  9. Invoices & Receipts
  10. Store: Gift Vouchers & Treatment Series
  11. Expenses
  12. Documents
  13. Tasks
  14. Analytics
  15. Leave & Closures
  16. Blocked Time
  17. Notifications
  18. Settings
  19. Message Templates
  20. Patient Portal
  21. Mobile Apps
  22. Things to Set Up Before Going Live
  23. Patient Status Quick Reference
  24. Common Questions

Session note editor

Session notes are strictly private — they are only accessible to you and are never visible to patients, not even in the patient portal.

7.1 Writing a Note

From an appointment's detail page, click Write note (or open an existing note).

You can choose a note format:

Format Best for
Free-form Unstructured prose
SOAP Subjective · Objective · Assessment · Plan
DAP Data · Assessment · Plan

The editor is a rich-text editor (bold, italic, bullet lists, headings are all supported).

7.2 Saving Notes

Notes save automatically as you type. You can also click Save manually. Notes are stored encrypted at rest and are never transmitted to the patient.

7.3 Finding Notes

Open the patient's detail page → Session notes tab to see all notes for that patient in chronological order.

7.4 AI Note Review (Premium)

After typing rough notes, click Review with AI below the editor. Pick a mode:

Mode What it does
Quick format Cleans up bullet points/shorthand into proper sentences
Clinical (SOAP) Restructures into Subjective · Objective · Assessment · Plan format
Translate / Refine Translates Hebrew → English with clinical phrasing, or refines English

The AI returns a side-by-side comparison plus highlighted risk flags, mood, progress markers, homework, and follow-up suggestions. Click Accept & save to use the enhanced version, or Discard to keep your original. Patient names are stripped before sending to AI.

When you accept a review, its tags and risk flags are kept with the note and surface on the patient's detail page (see the AI patient summary below). Each accepted review also records which AI model produced it.

7.5 Voice Memos (Premium, mobile only)

On the mobile app, tap Record voice memo on the note screen. Recording shows a live timer. Tap Stop to upload.

After uploading, you have three options:

  • Play — listen back to the recording
  • Transcribe to text — converts speech to text (auto-detects Hebrew/English) using Whisper
  • Voice → Note — one-tap pipeline: transcribes, then runs AI clinical formatting, then opens the diff view to accept

7.6 AI Patient Summary (Premium)

On any patient's detail page, an AI session summary card shows a concise summary of the last 5 sessions plus key bullet points (themes, progress, ongoing concerns). Auto-regenerates when you save a new session note. Click Refresh to regenerate manually. The card notes which AI model produced the summary.

The same card also surfaces highlights from your accepted AI note reviews: recurring tags appear as chips, and any risk flags are listed with the date of the session they came from. Risk flags are clearly labelled as AI-suggested from your notes, not clinical findings: they are prompts for your judgement, never a diagnosis. A coverage line (e.g. "From 4 of the last 10 notes reviewed with AI") tells you how many recent notes have actually been through review, because only accepted reviews carry highlights: an empty risk row means nothing was flagged in the reviewed notes, not that there is nothing to flag.

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Session Notes · Healix