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Analytics

Updated: August 2026

Table of contents
  1. Overview
  2. Initial Setup Checklist
  3. Signing In
  4. Dashboard
  5. Patients
  6. Appointments
  7. Session Notes
  8. Messaging
  9. Invoices & Receipts
  10. Store: Gift Vouchers & Treatment Series
  11. Expenses
  12. Documents
  13. Tasks
  14. Analytics
  15. Leave & Closures
  16. Blocked Time
  17. Notifications
  18. Settings
  19. Message Templates
  20. Patient Portal
  21. Mobile Apps
  22. Things to Set Up Before Going Live
  23. Patient Status Quick Reference
  24. Common Questions

Go to Analytics for a summary of your practice performance.

13.1 KPI Cards

Card What it shows
Total sessions All completed appointments
Sessions this month Completed appointments in the current calendar month
Revenue this month Total from paid invoices this month
Active patients Current active patient count

13.2 Trend Charts

  • Session trend — bar chart of completed sessions per month for the last 6 months
  • Revenue trend — bar chart of paid invoice revenue per month for the last 6 months

Revenue is displayed in your configured default currency.

13.3 Practice Health Metrics

Below the trend charts you'll find color-coded health metrics:

Metric What it shows
Patient retention % of active patients seen in the last 30 days
Cancellation rate % of appointments cancelled
No-show rate % of no-show appointments
Note completion % of completed sessions that have notes written
Avg sessions / patient Lifetime engagement
Avg revenue / patient From paid invoices
New patients (30d) Growth metric
Outstanding Total unpaid invoices, plus overdue count

13.4 Profit & Loss This Month

Revenue minus expenses for the current month, with expense ratio.

13.5 Busiest-Hours Heatmap

7-day × 14-hour grid (8 AM to 9 PM) showing where sessions cluster — useful for adjusting availability.

13.6 Ask AI (Premium)

A floating Ask AI button on the dashboard opens an AI assistant that can answer questions about your practice metadata — today's count, outstanding receivables, pending approvals, etc. The assistant never has access to clinical content (no patient names, no notes, no messages).

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Analytics · Healix