Notifications

The bell icon (top right) shows your in-app notification feed.

Notifications are generated for:

• New patient messages
• Patient appointment bookings or cancellations (via the portal)
• Invoice paid
• Pending patient registrations

Click a notification to navigate to the relevant item. Click Mark all read to clear the badge.

15.1 Push Notifications on Your Phone

The therapist app also sends a push notification to your phone when a patient books, cancels, sends a message, or registers. Tapping it opens the relevant screen.

You are asked for notification permission the first time you sign in to the app. If you decline, no pushes arrive and re-enabling has to be done in your phone's Settings — the app cannot ask again. The app registers for push each time it starts, so if notifications ever stop, signing out and back in is not required.

The in-app feed above is web-only; the therapist app relies on push and email instead.