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Blocked Time

Updated: August 2026

Table of contents
  1. Overview
  2. Initial Setup Checklist
  3. Signing In
  4. Dashboard
  5. Patients
  6. Appointments
  7. Session Notes
  8. Messaging
  9. Invoices & Receipts
  10. Store: Gift Vouchers & Treatment Series
  11. Expenses
  12. Documents
  13. Tasks
  14. Analytics
  15. Leave & Closures
  16. Blocked Time
  17. Notifications
  18. Settings
  19. Message Templates
  20. Patient Portal
  21. Mobile Apps
  22. Things to Set Up Before Going Live
  23. Patient Status Quick Reference
  24. Common Questions

Use Blocked Time for anything on your calendar that is not a session — focus time, a meeting with your accountant, a course.

It blocks the time so patients cannot book it, and it appears on your calendar on web and in the app. Nothing is cancelled and nobody is notified.

If a blocked time would overlap an appointment you already have, it is refused and the clash is named, so a patient's session is never silently displaced. Move or cancel that appointment first if you really need the time.

This is not Leave & Closures. Leave means you are away: creating it cancels every overlapping appointment and messages those patients. Blocked Time never does that. If you are taking time off, use Leave & Closures.

Add one from Blocked Time in the sidebar (web) or in More → Blocked Time (app): pick start and end, give it a title, and it appears in your list and on your calendar. Delete it to free the time again. Blocked time is one-off; there is no repeating option.

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Blocked Time · Healix