Notifications

Healix keeps you informed by email, and by WhatsApp if you've opted in, for:

• Appointment confirmed
• Appointment cancelled
• A new message from your therapist
• An appointment reminder, sent roughly 24 hours before the session

Reminders and confirmations are sent automatically. You don't need to do anything to receive them, other than keep your email and (if you want WhatsApp too) phone number and opt-in current on your Profile. If you stop receiving expected emails, check your spam folder first, then let your therapist know.